Shipping Policy

HANDLING TIMES

While every effort is made to ship on the same day we do promise between 'same day' and 48 hour handling time excluding weekends and public holidays.

FREIGHT COSTS

At MotoHeaven all orders are freight free for $100 and over. All orders up to $100 are $6.95 shipping. Some bulky items will incur a further freight charge which is calculated at checkout.

DELIVERY TIMES

Shipping times can vary throughout Australia. If you would like to get an estimate you can use the Australia Post delivery time calculator MotoHeaven's Suburb/Post Code is Moorabbin 3189.

All items are sent via Australia Post eParcel via regular post, Express is available as an option at checkout. Some bulky items are not accepted via Australia Post and are sent via Couriers Please or Fastaway.

CLICK & COLLECT

C&C is offered and can be selected at checkout. If you do place an order you will receive a text message acknowledging your order and a second text message when your order is ready for collection.

All items are packaged appropriately to prevent any damage in transit and we include a proper tax invoice for your reference.

INTERNATIONAL SHIPPING

At this stage MotoHeaven does not offer international shipping. If you would like to ask a question about International Shipping please get in touch with our customer service team outlined below.

MotoHeaven has a simple Return/Exchange policy which you can view here.

 

 

More Information: If the answer to your question isn't covered above please get in touch with us on 03 9555 9075 or fill out the contact form below.

 

 

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